Returns & Exchanges

At Open Box Electronics & Computers, we stand behind our hardware with a 30-day satisfaction guarantee, ensuring you receive high-quality tech at exceptional value. If your purchase doesn't meet your expectations, our streamlined return process makes exchanges and refunds quick and hassle-free.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included at the time of purchase.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 days of receiving your RMA.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition and serial number, we will process your refund or exchange within 3 to 5 business days.